GES is committed to achieve customer satisfaction by providing prompt & authentic test results within agreed timeframe, complying the requirement of applicable standards maintaining the customer’s confidentiality and manage act impartially. This is achieved by :
- Continual improvement by following professional practices and in its operation & taking care of upgradation of technological capabilities.
- Providing error free test results/ reports and maintain customer gratification.
- Ensuring continual improvement in the effectiveness of Management System Functions & Technical operations in line with requirements of International Standard ISO/ IEC- 17025:2017 with the support of dedicated personnel.
- Adopting good professional practices, maintaining confidentiality and impartiality, integrity and consistency in laboratory activities.
- Ensuring Competent and qualified personnel for the respective work. All the personnel are made familiarize with quality system and procedures.